Jamie Shreve

I am

About

I am currently seeking a help desk technician, network associate, or NOC technician position within the IT field.

Network Engineer & Sys Admin

I became interested in networking my senior year of high school, when I first received an old Cisco Catalyst 3500 switch with the intention to configure it. My father gave me this old switch, after he taught me how to read binary and convert hexadecimal into decimal.

  • Phone: 757-254-9103
  • City: Newport News, Virginia
  • Degree (In Progress): B.S. Networking and Systems Administration
  • Email: shrevejamie@gmail.com

My career track to becoming a network engineer has been both an exhilirating and challenging path, including taking time off from seeking my degree to gain experiences and learn technologies (like ACI) that I wouldn't have been able to learn so early on without my full time position at PRA. I completed an internship, two co-ops, and became a full-time salaried employee there. I also became a member and have participated in several meetings of Hampton Roads Women in Technology group.

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Skills

My skillset has been developed through college courses, hands-on job experience, passion projects and personal interests. Most of my networking and telecom experience has come from a combination of all of these. Project management is an area I discovered enjoying after being placed in a similar role within my networking team at PRA Group, in which afterwards I decided to pursue this futher by taking a PM course in university and seeking out being a PM during group projects.

Networking & Telecom Technologies

  • Cisco IOS
  • HP Aruba Access Points
  • Solarwinds
  • Avaya ERS
  • WAN and WLAN experience
  • Data Center Cable Management
  • Cisco Catalyst 3850
  • Cisco Nexus 3550

Programming Knowledge

  • Python
  • Bash
  • Java
  • HTML/CSS
  • SQL

Project Management

Completed 300 level project management course, active PM during senior capstone project, and was involved in maintaining a PM capacity in a corporate environment.

Database & UI Development

Was involved in completing a deliverable product to a toy charity in Rochester, NY over the course of a year.

Education

Bachelor of Science - Networking and Systems Administration

2015 - 2021
Minor in Psychology

Rochester Institute of Technology, Rochester, NY

Received Dean's List Honors Recognition for 2015 and 2016 academic years. Became a member of Women in IT club, competed in hackathons, presented senior capstone project to a panel of judges.

Professional Experience

Freight Logistician

March 2020 - June 2020

RMcClellan Holdings, Richmond, VA

  • In this remote position, which required around the clock readiness and availability for time sensitive document completion, provided assistance in writing up and auditing invoices, load procurement, bill of lading, schedule of accounts, and forwarding of the dispatch confirmation forms for approval and signature to the contracted driver.

network Associate Engineer

June 2017 - August 2018

PRA Group LLC, Norfolk, VA

  • Responsible for incoming ticket maintenance, Cisco 3850 new switch configuration, studying and training for CCNA exam, progress reports to upper management regarding major project completion by the network and telecom teams. Responsible for receiving,checking and creating expense reports for all corporate networking and telecom costs, as well as finding and eliminating unnecessary expenditures.
  • Project involvement includes new site router configuration and installation, creating and upgrading disaster recovery readiness plans, learning Application Centric Infrastructure (ACI) implementation in a production environment, project managing a new global video conferencing system with on-site hardware, researching price and needed materials then installing a data fiber plant in the home offices data center, participated in a real emergency failover situation.

Note-Taker and Learning Support

August 2016 - May 2019

RIT, Rochester, NY

  • Responsible for providing deaf and hard of hearing students with thorough notes on course and lecture material. Attending class every day and exercising time management were crucial for this job, as notes must be completed and turned in every day.

IT Intern

June 2016 - August 2016

PRA Group LLC, Norfolk, VA

  • Led a project to redesign the corporate onboarding process, creating a new hire information packet that both IT and HR included input and materials with. Was responsible for researching password and active directory management tools, setting up software demos, and rating these companies in a report that would be seen by the CIO and CTO. Was introduced to Agile project management in an application outside of software development.
  • Won an IT department Hackathon by identifying and eliminating CFPB legal exposure in the call disposition process.

Contact

I'm currently seeking a position within the Information Technology field as a full-time network associate or service desk technician. Please find my contact info located below and feel free to send me an email or call.

Location:

Hampton Roads, VA

Call:

(757) 254-9103

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